Privacy Policy
Effective November 10, 2026
This policy explains what information Romano Global LLC ("Romano Global", "we") collects through romanoglobal.com, how we use it and the choices you have. It covers this website only. Information we process while delivering services to clients is governed by the agreement with each client.
Information we collect
This website has no forms, user accounts or analytics. We receive personal information only in these ways:
- When you contact us. If you email us, call us or chat with us, we receive what you choose to send, such as your name, company, email address, telephone number and the details of your inquiry.
- Live chat. If you choose Start chat on the chat page, the chat service receives your messages, any email address you give, and technical information such as your IP address, browser and approximate location, so we can reply and keep the conversation together. The chat service is not loaded until you start a chat.
- Server logs. Our hosting provider automatically records standard technical information when you visit, such as your IP address, browser type, the pages requested and the time of the request. These logs are used to operate and secure the website.
- Preferences on your device. If you change the language or appearance of the site, that choice is saved in your own browser so it is remembered on your next visit. It is not sent to us. See our Cookie Policy.
How we use information
- To respond to inquiries, arrange conversations and prepare proposals.
- To operate, maintain and protect the website.
- To meet legal, accounting and regulatory obligations.
We do not sell personal information, and we do not use it for advertising or for tracking you across other websites.
Service providers
We rely on a small number of providers who process information on our behalf:
- Website hosting (DreamHost), which serves the site and keeps the server logs described above.
- Web fonts (Google Fonts). Your browser loads the site's typefaces from Google's servers, which receive your IP address as part of that request.
- Email (Microsoft 365), which carries and stores the correspondence you send us.
- Live chat (Crisp), which carries and stores chat conversations started on the chat page.
Legal basis for visitors in the European Economic Area, the United Kingdom and Switzerland
We process inquiry information to take steps you request before entering into a contract, and on the basis of our legitimate interest in responding to business inquiries. Server logs are processed on the basis of our legitimate interest in operating and securing the website.
International transfers
Romano Global is based in the United States, and our providers may process information in the United States and other countries. Where required, transfers rely on appropriate safeguards such as the European Commission's standard contractual clauses or an applicable adequacy framework.
Retention
We keep inquiry correspondence for as long as needed to respond and, where a business relationship follows, for the duration of that relationship and any period required by law. Server logs are kept for the limited period set by our hosting provider.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its processing, and to receive a copy of it. To make a request, write to it@romanoglobal.com. If you are in the European Economic Area or the United Kingdom, you may also lodge a complaint with your local data protection authority.
Security
The website is served over an encrypted connection, and access to the correspondence we receive is limited to the people who need it. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information we hold.
Changes to this policy
We may update this policy as the website or our practices change. The effective date above shows when it was last revised.
Contact
Romano Global LLC · it@romanoglobal.com