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Technical Support & Help Desk

Home Technical Support & Help Desk
Romano Global is a fast-growing IT services company focused on delivering strategic support to businesses that are looking to achieve greater success. On-Demand Help Desk Support, When You Need It. Our team is available to respond to support requests 24/7/365. Whatever your issue is, we understand that you need quick, focused resolution to keep your business running smoothly and safely. Secure a block of on-demand IT support hours from us and we’ll be ready to handle whatever situation arises, and get you back on track.
Our Remote Management Solution provides comprehensive preemptive maintenance services remotely.
  • Desktop/laptop agent within the All-Inclusive technology platform, with all of the intelligence built in to conduct day to day preventive maintenance services.
  • A bundled managed Anti-Virus Package.
  • Proactive monitoring and management within your desktop or laptop.
  • OS and Software patching.

We deliver a technically Focused Helpdesk

Our help desk fixes problems that are taking place at the instant. Any time one of your employees is experiencing IT problems, and our help desk is contacted, We go all-out to get your employees operational as quickly as possible. For this immediate response to end-user needs, Our help desk prides in hiring professionals that are technically qualified in the appropriate technologies. Our ultimate goal of our help desk is to offer first contact resolution as often and as quickly as possible.